Our Team

Our Team

Key Contacts

  • Michael Jackson

    Chief Executive Officer

  • Darren Spencer

    General Manager

  • Scott Whitney

    Group Category Manager

  • Jen Barclay

    Head of Procurement

  • Lucie Toogood

    Marketing Manager

  • James Randazzo

    Group Business Analyst

  • Jonathan Higgins

    New Zealand Country Manager

  • Aileen Zhang CA

    Financial Controller

Michael Jackson

Chief Executive Officer

Traditionally known for his love of basketball and art, Michael gained both retail and wholesale experience before joining NARTA as the AV Category Manager in April 2003. Since then, he progressed to multiple categories before becoming Group Category Manager, followed by General Manager, then Chief Operating Officer, and then was appointed CEO in July 2015.

Many would be surprised to know that at 18 years old, Michael was offered scholarships for his artistic talents, with 2 pieces of his work on display at the National Art Gallery and Japan’s National Gallery in Tokyo.

Darren Spencer

General Manager

A fan of Italian food and British comedy panel shows, Darren joined NARTA in 1999 after working as an assistant buyer in Liquor and Tobacco Categories. He took a brief hiatus in 2001 to spend two years working in London before returning to NARTA in 2003. Since then, he’s worked for NARTA as a Business Analyst, Cooking & Seasonal Category Manager, Marketing and Operations Manager and in his current role since 2016 as General Manager.

On the weekends, you’ll find Darren hanging out with his wife and their dog. In fact, Darren’s dream holiday destination is anywhere he can take his dog with him.

Scott Whitney

Group Category Manager

With a background of working for Samsung, Kleenmaid and GraysOnline, Scott started at NARTA in 2014. Scott’s quite the foodie, he loves a good breakfast smoothie and if he had to pick one food to eat for the rest of his life, it would be burgers. It’s no wonder he has been the Cooking Category Manager, overseeing both Cooking and Whitegoods.

In 2018, Scott became the Group Category and Marketing Manager, overseeing all Category teams and ensuring there’s a strong link between the Category teams and Marketing programmes. On the weekends, you’ll find him spending time with his kids, working on his lawn, or watching the Parramatta Eels.

Jen Barclay

Head of Procurement

Jen has a diverse background that has spanned almost 20 years in Procurement across the Asia Pacific and has held leadership roles in various industries including Publishing, Printing, Travel & Agriculture. Unbeknownst to many, from the age of three Jen’s passion was dance and she dreamt of being part of the Sydney Dance Company before she started working and enjoying the challenges of business and family.

In 2018, she began working with NARTA as Procurement Manager and then took up the role of Head of Procurement in 2019. Jen is passionate about leadership and developing new talent and was proud to be part of the team who were nominated as Finalists in the External Collaboration Category at the 2018 Procurement Leaders Asia Pacific Awards. With her 2 boys, Jen loves spending time travelling and looks forward to their next trip to walk in the footsteps of the Beatles on Abbey Road in London.

Lucie Toogood

Marketing Manager

A self-confessed cheese-enthusiast, Lucie holds a degree in Fashion Marketing & Communication and has diverse experience in buying, merchandising & marketing. Lucie’s extensive knowledge of the full retail landscape comes from her time as a Fashion Buyer in the UK for Sainsburys, Debenhams & Selfridges then at Gucci in Dubai overseeing the MEIA region.

With a passion to expand her skill set, Lucie relocated to Australia to focus on Marketing and has been with NARTA since 2015. A believer in positive thoughts equal positive outcomes, Lucie loves a day at the beach or exploring somewhere or something new.

James Randazzo

Group Business Analyst

London-born, James started his career in retail before the Age of the Internet and prior to working at NARTA, had worked at Woolworths, GfK, Canon and LG. A professional club DJ many years ago, he now works closely with retail members, external agencies and cutting-edge Data Science & AI teams based in Europe.

James has been NARTA’s Business Analyst for 8 years, helping evolve and build the data strategy that continues to drive NARTA as an innovative force in the Retail industry. On the weekends, he loves to spend time with his wife and three children, as well as noodle around with his keyboard-laden home studio.

Jonathan Higgins

New Zealand Country Manager

Jonathan joined NARTA in 2016 after 20 years in the consumer electronics and building industries, specialising in retail and vendor sides. Outside of work, he loves anything Vietnamese and dreams of going to southern France.

On weekends, you can find Jonathan building things around the home or playing golf badly. Fun fact: Jonathan only has one kidney! He donated the other one to his nephew who had renal failure.

Aileen Zhang CA

Financial Controller

Aileen joined NARTA in 2011 with an extensive background in Finance, coming from a role as a Project Manager for Fujitsu China. As a young girl, Aileen dreamt of being a surgeon, and even though she took a different career path, she’s still incredibly focussed, spending her weekends studying and continuing to grow her knowledge in IT and Finance.

Starting with NARTA as an Assistant Accountant, Aileen now works in the Accounting Department as a Financial Controller.